Privacy Policy

Property CIBIL (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.propertycibil.com (“Website”) and related services. By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

a) Personal Information Provided by You:

  • Name, email address, phone number, and address
  • Identity details such as PAN, Aadhaar, or property ownership documents (if required for verification)
  • Payment and billing information when you purchase reports

b) Property-Related Information:

  • Property location, survey number, address, and coordinates
  • Legal or financial documents you upload for verification

c) Automatically Collected Information:

  • IP address, browser type, and device information
  • Usage data such as pages visited, time spent, and interactions on our Website
  • Cookies and tracking technologies (see Section 7)

2. Purpose of Collection

  • Provide property verification, scoring, and advisory services
  • Generate Property CIBIL reports requested by you
  • Improve our Website and user experience
  • Ensure compliance with applicable laws and regulations
  • Communicate with you (transactional updates, support, promotional offers with consent)
  • Prevent fraud, scams, and misuse of services

3. Data Retention

We retain your personal and property-related information only as long as necessary for:

  • Delivering services you requested
  • Meeting legal, regulatory, and audit obligations
  • Resolving disputes and enforcing agreements

Once data is no longer required, we securely delete or anonymize it.

4. Sharing & Disclosure

  • With Service Providers: Trusted vendors who assist with hosting, analytics, payments, or verification (bound by confidentiality agreements).
  • For Legal Compliance: When required by law, court order, or government authority.
  • Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred.
  • With Consent: For marketing or third-party offers, only if you explicitly agree.

We never sell your personal or property data.

5. Data Security

We adopt reasonable technical and organizational safeguards to protect your information, including encryption, secure servers, and restricted access. However, no system is completely immune, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to individuals under 18 years of age. If we become aware that we have collected data from a minor, we will promptly delete it.

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze site traffic and usage patterns
  • Deliver relevant advertisements

You can manage or disable cookies in your browser settings, though some features may not function properly.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for processing (where applicable)
  • Opt out of marketing communications

To exercise these rights, contact us at the details below.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review the policy periodically.

10. Contact & Grievance Officer

Grievance Officer

Property CIBIL

Address - 4th floor Sansthan Path, Jhalana Gram, Malviya Nagar, Jaipur, Rajasthan 302017, India

Email: info@propertycibil.com

Phone: +91 9001266664

We will respond within 30 days as per Indian IT Act and data protection requirements.

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will fall under the jurisdiction of courts in Jaipur, Rajasthan.